Technological innovations have made a significant impact on government agencies across the globe, and that momentum won’t be slowing down anytime soon. Governments have to adapt to evolving technologies and changing citizen needs.
As we look ahead into 2023, here are some key technology trends that will continue or begin to gain traction as we enter the new year.
Your citizens want convenience. To provide them with the services they need in the most convenient way, you must have digital offerings that enable your citizens to access them from anywhere at any time.
As you look to improve your digital government services, think about your agency’s offerings that can be done virtually. Or even better, what can be done via a virtual self-service tool so that citizens can access it whenever they need to, plus, it frees up your staff’s time.
When implementing digital government services, the key is ensuring that your tool is helping you work smarter and simplifying the process for all parties involved.
Cyber threats, especially to governments, are on the rise.
As you prepare for 2023, it is essential that you have a strong risk management strategy in place and that you are prepared to react and mitigate any cyber threat that comes along.
Access tips on creating a risk management strategy that will meet the needs of your community.
A cybersecurity study done throughout 2022 found a cyberattack every 39 seconds, and ransomware attacks happen every 14 seconds. Don’t let your community fall victim to a cyberattack and compromise private citizen information or government data.
Almost every industry is battling staffing shortages and other workforce challenges that make it hard to keep operations running smoothly. Governments are no exception to this challenge, especially their IT teams.
The Workforce Challenge – How It Is Impacting Government IT Teams
It is more important than ever before that your organization can implement the right technology to support your staff to better attract and retain talent. Employees today expect hybrid work and need access to training to understand the latest technology accessible to them.
To continue to advance and meet increasing demand levels, you must have the right technology available to your community. That is why many government CIOs prioritize updating and replacing legacy platforms and applications in the coming year.
Learn more about upgrading your legacy technology to help your community thrive.
Technology is constantly evolving to make processes simpler for everyone. Implement the latest technology to help relieve your staff’s workload and futureproof your department so that you are ready to upgrade again when the time comes.
The cloud makes smart communities safer and easier to manage. That is why so many communities worldwide are entrusting the cloud to help elevate their community, scale operations, and connect citizens no matter where they are.
Your community needs the cloud. Learn more about creating a cloud migration strategy that suits your specific needs.
Making important decisions to improve your community is much easier when you have data and information that help you explain why that challenge needs to be addressed or how to address it.
A community that has data can make informed decisions and necessary improvements and learn more about how to modernize your community experience.
Your network is an excellent tool for collecting data and information about your community to create impactful changes throughout your community.
Learn more about the top trends for smart cities.
Find out how these different focus areas for government IT teams rank with the 2023 State CIO Top 10 Priorities list from NASCIO.
