I’ve been lucky to have always had the chance to work with new, leading edge, sometimes bleeding edge technologies, constantly being challenged, and learning new things. At the same time, I’ve always had the opportunity to work with customers and end users. When you see things from different perspectives, you can more easily create solutions that address pain points customers are experiencing.
As with all our customer success stories, this was a team effort that included several of Telia’s services and all the individual pieces of the solution package had to fit together. So, the credit really goes to everybody involved. I’m proud of every customer success, whether big or small. Our customers trust us to create solutions that solve their needs for many years to come and at the right price point. Every customer is unique and deserves to be treated as such.
Telia is a managed service provider, and the project consisted of WAN and LAN services, among other things. The objective was to provide the customer with a future-proof solution as a managed service. From the LAN perspective, there were no surprising technical challenges nevertheless it was still quite a complex environment.
The customer got a state of the art, highly automated and secure network as a service. New services can be easily and quickly added to the network, whenever the need arises.
Customers in Finland are looking for network as a service, including both LAN and SD-WAN. Over time, I expect SD-WAN to become more prevalent network service and it will replace MPLS to a large extent. An important part of this transition is the ability to take over the customer’s existing network and migrate to Telia’s service portfolio during the contract period.
Our companies have worked together for a long time, starting in the early 1990s with Telecom Finland and Cabletron, and we’re still partners as Telia and Extreme Networks. I’ve always found it easy to work with Extreme as a partner, without a large amount of bureaucracy, and I hope it will stay that way. Over the years, the products and solutions from Extreme have been innovative and reliable. Because my background is technical, I’ve also liked the level of quality from GTAC. I’ve run into some tricky problems over the years, and they were always there to help.
The people and the fact that Extreme solutions make you think differently about designing and operating networks.
Personally, I’ve always had a soft spot for ExtremeControl, ever since we started working with it in 2008. And nowadays Extreme Fabric Connect due to its inherent automation, stability and multi-tenant support, while at the same time being easy to deploy.
Never assume that you know everything and that you are always right. And never stop learning and being curious. As for the customers, due to the global supply situation, my current advice would be to start planning for network upgrades and installations as early, as you can!
Sanity. It would be nice to get some sanity back in this mad world and to make people realize that each and every one of us needs to be less selfish in order to take care of the only planet we have. And if those wishes were granted then I’d be just a little bit selfish and ask for a perfect pint of Guinness.
If you are an Extreme partner and would like to become an Extreme Hero, visit our Extreme Portal.